Cost

Dear Sirs, For one-time orders, you can choose one of the following delivery methods:

1 We ship via In Post, Orlen parcel and GLS courier companies/companies. Courier companies guarantee „fast and timely” shipping and delivery of parcels to any designated place in Poland within 1-2 business days between 8:00-18:00.

(2) For subscription orders if the service is/and or will be available one method of delivery applies. In Post courier. However, if you will not be able to accept delivery, you can reroute the package to any In Post parcel machine or to another designated address. You can read more about this on the In Post website here.

3. we realize shipments within Poland and to other European countries. Please refer to the price list of service/delivery for domestic one-time orders. Price list of service/delivery for one-time orders abroad (European Union countries and Great Britain) are agreed individually.

The shipping/delivery cost depends on the form of payment and the total weight of the shipment. Your order is shipped in one shipment each time and you pay one cost associated with delivery.

type of delivery

standard price

Payment on delivery

InPost Courier

19,99 zł

24,99 zł

InPost parcel machine

PLN 14.99

-

Orlen Packet

PLN 11.99

-

GLS Courier

?

?

GLS Fast Parcel

?

-

Delivery time

The total order processing time (including delivery) is 1–2 business days, provided that the product is in stock. In all other cases, please contact our store.

We carry out shipments within Poland and to other European countries. Please refer to the price list of service/delivery for international one-time orders. The price list of service/delivery for one-time foreign orders (European Union countries and the United Kingdom) is agreed individually. The cost of shipping/delivery depends on the form of payment and the total weight of the shipment. Your order is sent by one shipment each time and you pay one cost associated with delivery.

When is your delivery free?
We have some suggestions for you on how to avoid delivery costs. For one-time orders with a total value of 399
PLN, delivery is free of charge. For subscription orders, delivery is free.
5. we will ship your order(s) immediately after the funds are credited to our
bank account. Note: When making payment by online transfer, the delivery time of your package
is automatically extended by the transfer processing time. If you have chosen the option of ordering via
In Post parcel service, your package will be delivered to the designated parcel machine within a maximum of
(five working days), from the time the package is delivered to the device (start of the shipping procedure).
6 The carrier shall be liable:
The carrier shall be liable for loss, damage or delay in delivery of the shipment from the time of acceptance to the
The moment of delivery to the recipient. It can exempt itself from liability only in strictly defined cases, such as if.
the damage occurred due to the fault of the shipper or consignee, the characteristics of the goods or force majeure.
7. what to do if you find damage to the package/shipment?
In order to confirm the damage, it is necessary to photograph the damaged package and prepare a damage report
In the presence of the courier. If such action was not possible at the time of delivery, please contact the Service Department
courier company to determine the next steps of proceedings. For more information, please visit
carriers delivering your package/shipment.
8 Order/delivery lead time. Domestic Orders.
Typically, the lead time for a complex order does not exceed 1-2 business days ie, Mon. - pt., during the hours
8:00 a.m. - 6:00 p.m. In the event that a particular assortment/product is temporarily not in our stock, the time
Delivery of your package/shipment may be extended, of which you will be notified immediately.
9 Order/delivery lead time. Foreign Orders.

Typically, the lead time for a complex order does not exceed 1-2 business days ie, Mon. - pt., during the hours
8:00 a.m. - 6:00 p.m. In the event that a particular assortment/product is temporarily not in our stock, the time
Delivery of your package/shipment may be extended, of which you will be notified immediately.
Our commitment to quality and innovation of the GEMKIBO brand has made our retail business one of the best
Trading companies engaged in the sale of DIETARY SUPLEMENTS through our specialized online store.